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To view our complete list of supported vendors, please take a look at our technology partners here We are committed to providing our customers with the highest levels of service and support. Contact us today to find out how we can assist you with your maintenance requirements. sales@connected-it.co.uk 01274 461410 https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/1605016172562-ZFRBORAOUFEAKY4QMPOH/web+pic+8.png Hardware Warranty & Support - IT Maintenance Services Our services include: UK, Ireland and mainland Europe coverage A dedicated Service Desk Analyst as a customer’s single point of contact Network & server support Guaranteed response within defined service level agreement Nationwide spares locations Large network of skilled and accredited field based engineers 24/7 Service Desk and call logging facility Service Delivery Management ISO 20000 certified Remote and onsite trouble shooting services https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/1554714299270-U3E6Y5TPIE5776074TXM/carepack.jpg Hardware Warranty & Support - Simplify your support experience You deal with virtualised, mobile and cloud technologies that increase complexity and make 24x7 support a necessity. 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She is tasked on calling out and making new connections along side her apprentice college work – another office favourite. Megan is a strong team player and we love her office presence. Like a teenager with the wisdom of someone twice her age – 17 going on 30! If you ever wonder who's serenading the office, it's probably Megan belting out tunes with a grin on her face. Outside of work, you'll catch her busting moves , hitting the gym for a workout, or just chilling out and enjoying some well deserved downtime! https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/611aa02a-9da8-4068-aabe-c46e05ee5dda/Isabella+-+Website+Image.png Our Team - Isabella Dunn ACCOUNT MANAGER Joining the team in February 2024, Isabella is fresh out of the Hair and Beauty industry and is proving a hit in our sales team both internally and externally with clients existing and new. A brunch enthusiast who loves nothing more than catching up with the girls over a delicious meal. When Izzy is not brunching, you'll find her outdoors, enjoying long walks with her beloved dogs, soaking in the beauty of nature. And when it's time to unwind, Isabella loves nothing more than jetting off on holiday adventures, exploring new places, and creating memories. https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/1604835623342-PTY3JK1BEHYUQFTUFL75/Henry+%26+Alvin+10.jpg Our Team - Henry & Alvin OFFICE WATCH DOGS Fun loving and helpful furry friends. Always up to no good! Our four legged beauties bring much joy to the office on a daily basis and also help out with our sales marketing! https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/cea82518-6918-4164-8f8b-7ca6fe5d33f7/sophie+cartoon+for+website.png Our Team - Sophie Pickard BUSINESS OPERATIONS MANAGER Sophie first joined us in 2019 as Office Admin role, She was about to enter her final year at University doing her LAW degree & wanted some office experience throughout her Summer break, she enjoyed it so much she decided to come back to us on a part time basis whilst doing her MASTERS of Law! She has since become a very permanent fixture, going from Office Admin, Purchasing Assistant to Purchasing Manager and now she is our trusted Business Operations Manager. Sophie is just brilliant & no task she is set is ever too much, & always does it with a smile on her face! In her spare time Sophie loves to party with her girls, you will usually find her extremely drunk on the dancefloor re- enacting the worm! https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/6d280d2a-b4cb-4478-a2fe-2c828925f466/Victoria+website+cartoon.png Our Team - Victoria Batty SALES TEAM LEADER Victoria is our office silent dynamite, she may come across as sweet and innocent, and speak the queens English, but soon as she has a vodka she turns into a loud party loving animal! Victoria joined us in July 2021, and she didn’t have any IT Sales experience, but now after almost 2 years she is absolutely smashing sales and we could not be prouder, listening to her close deals and her love for prospecting means she really has earned her place as a contender for our yearly Sales Crown. Watch this space!!!! https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/4f398720-2804-47e9-93b0-8e7137e89e3c/Georgina+Cartoon+Website.png Our Team - Georgina Verity PURCHASING ASSISTANT Our newest addition to the Purchasing team, our lovely Gina! Gina comes from a background of beauty! Having spent many years in the beauty industry – Gina fancied a change; she needed her brain to work again – her words!! So here she is, enjoying office & Purchasing life! Gina is very professional & she loves to learn – she is always keen to learn more – a trait we absolutely love here at Connected- IT HQ. She is already proving to be an early hit with all our staff and suppliers! And brings nothing but joy and smiles to the office every day! In her spare time, you will find Gina down the stables mucking out her best friend Charlie boy, or online booking holidays! https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/12cab2a0-389b-4904-bd2b-8de39b68e2c6/Steph+website+cartoon.png Our Team - Steph Baxter COMPANY DIRECTOR/ CO-FOUNDER Steph started her career in our industry when she was just 18 years old! She has done everything from Purchasing to Sales, to management & Finance, her skills seem to be never ending! Steph absolutely loves her role as our Director & advises her Purchasing & Sales teams on a daily basis to make them the best they can be. Steph has earned her lifelong customers by always been honest & professional, most of them, she is proud to call as not just customers but friends. Steph loves to socialise with her family & friends and you will usually find her being the life & sole of any party! Either that or snuggled up on the Sofa with Henry & Alvin watching Netflix https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/c33aff18-458d-4f4d-82d4-5e1a9b49c897/James+website+cartoon.png Our Team - James Firth ACCOUNT MANAGER James joined us in June 2022 to our Sales team, coming from a tele-sales background, he has a very professional approach when prospecting. James is a fun member of the team, and his passions are football and drinking alcoholic beverages in the pub! James has settled in well, he is a popular member of the Sales team and his love for learning and gaining experience is amazing to watch, we just have to watch him on the occasional pub lunch Fridays!!! He does love his cold ones! https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/85e1eaca-4575-4ae7-b0f6-3fd063dc299b/Sue+retired+image+for+website.png Our Team - Sue Batty (RETIRED ) SALES DIRECTOR Sue left the team in December 2023, to live the dream of traveling! Having been in the industry for many years, Sue brings a wealth of knowledge to the team, she is our little comedy firecracker & takes the office banter to new levels on a daily basis!!! Sue is our trusted Sales Director & is responsible for ensuring our sales staff meet their targets month on month! When Sue is not in the office you will usually find her with a glass of wine in the hot tub! Sue is an asset to our team and her loyalty & infectious personality are her best assets - every office needs a Sue! https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/f6077a17-9d03-4910-977f-4ff1de2211fe/Jacob+website+cartoon.png Our Team - Jacob Waugh ACCOUNT MANAGER Jacob joined us back in Feb 2021, Jacob, is a fun loving lads LAD, and enjoys nothing more than a drink with his pals and a karaoke rendition of Elton John’s ROCKETMAN! Jacob came to us with no experience in IT Sales, but he was ambitious and wanted to learn, and we are great believers in hard work pays off, and that is exactly what Jacob has done, he has had to work extremely hard to get his feet off the ground! He ended 2021 with 28 New Accounts the most accounts across the whole sales floor that year! We have high hopes for Jacob, we know he has got what it takes to become the next Sales King!!! https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/9ed05543-d038-411e-8042-1021fc1b3ba3/Bruce+cartoon+for+website.png Our Team - Bruce Sturrock SENIOR ACCOUNT MANAGER Bruce has been in the industry for 25 years, his customers are not just customers but also his friends, he is fiercely protective of them!! Bruce enjoys nothing more than to wind his fellow colleagues up, he is like the annoying little brother you never wanted - but the team loves him for it, he’s very politically minded so don’t ever enter a conversation with him about politics, unless you want a headache! Bruce is a highly valued member of our Sales team, our office would not be the same without him, in his spare time you will find him cheering on Leeds United, playing on his beloved PS4, creating new playlists on his Spotify or in the Theatre showcasing his theatrical skills on stage! https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/a4824678-8b87-411f-a0a3-9546890fa05b/Iain+website+cartoon.png Our Team - Iain Chrimes SENIOR ACCOUNT MANAGER Iain brings with him a wealth of knowledge having been in the industry for many, many years. We don’t often see Iain in the office as he works from home, however he is always there in team spirit, & he is an important part of our team! Iain is a lovable guy, with a heart of gold, when Iain isn’t churning out Sales, you will find him with his feet up at home watching the football, we won’t mention his team though #rochdaleafc !! https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/e5ed3e2e-855d-4e54-bc75-a3427e68eea1/Chloe+-+website+image.png Our Team - Chloe Dawson JUNIOR SALES ACCOUNT MANAGER Our bubbly office joker Chloe joined the team in October 2023 –and its like she has always been here, taking the banter crown now Sue has retired, Chloie is very hard working and she proving to be a hit with new & existing clients, Chloe is one to watch as she climbs her way up the Sales ladder. Chloe is proud mum to Kaison, her greatest joy and constant source of inspiration. When Chloe isn’t busy being a mum, you can often find her indulging in one of her favorite pastimes -shopping! Whether it's exploring local boutiques or browsing online for the latest trends, she loves to discover new treasures! And when it's time to unwind and recharge, nothing beats a cosy evening of relaxation. https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/e649cc68-cf4f-48f9-aab4-47803652ca92/Andy+website+cartoon.png Our Team - Andy Burton MANAGING DIRECTOR Our MD, what a guy, his Sales expertise and professional demeanor is hard to come by these days, having an MD that our Sales staff can approach on a daily basis for advice and guidance, has proved its weight in gold with our sales team going from strength to strength!! Andy has been in the industry for many years and during this time, he has built a Sales empire to be proud of, he still services his own customers, along with his long list of MD duties. In his spare time coaches football, when he is not training the U15s team you will find him down the local watching the footy! Either that or walking his beloved Pooches Henry & Alvin!! https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/1604951184391-U510U23D5HRV84AXF5D5/web%2Bbanner%2B5.jpg Our Team - Meet The Team https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/7a045064-7c96-4c88-9e46-7e98472fea79/Emily+website+cartoon.png Our Team - Emily Wheelhouse PURCHASING ASSISTANT Emily joined us in October 2021…Emily is part of our Purchasing Team, and her willingness to learn new skills every day is just amazing, she is learning from the best, she ploughs through her Purchasing Duties, and in the short time Emily has been with us she has not only impressed internally but also externally with our Suppliers! Emily is an absolute joy to have in the office, with her never ending smile and witty comments! Emily’s favourite drink is a Raspberry Gin and Lemonade, she loves a good works night out, she just needs to brush up on her pool skills for pub lunch Fridays! The future is bright for Emily! https://images.squarespace-cdn.com/content/v1/5aa65a2ee2ccd14f733ddaf9/fd9944af-1210-49ea-98a6-4bd37e406cf4/Lisa+website+cartoon.png Our Team - Lisa Allan SALES TEAM LEADER Lisa joined us in October 2022, and she has worked in our industry for many years and is one of the greats when it comes to Sales, Lisa has a very bubbly personality, Lisa is a joy to have on the Sales floor, she loves to help others and assist anyone who may need help! Her witty sense of humour has the whole office in stitches, she is definitely one of a kind!!! We absolutely love watching Lisa thrive in her new office environment; and she is already climbing to the top of our sales board!!! 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